Signup - Main account data

Welcome to PUNTO NEUTRO. Below we ask you the data of your new account. The system will alert you if you forget to fill a mandatory field.

The Invitation Code field is optional. If you have some code you can specify it in this way and will be applied directly during the registration process.

We recommend that you carefully read the Terms of Use of the platform and the Privacy Policy.

Phone help: +34930130262


Contracted plan:
Pay-per-use

Enter your information to create your Punto Neutro account:

In order to activate your account, we need to verify that you own the email address that is specified as the main direction. To carry out this verification you must enter a PIN code that we send to you when you click in "Request code" button.

As a monthly fee customer you will have two options:

  1. Pay the invoice in arrears by bank transfer. You will receive the invoice by email during the first 5 days of the following calendar month and you must pay it by bank transfer to the IBAN number indicated on the invoice during the first 10 days of the month. The invoice will be sent to the email address indicated in the Account > Account settings > Address to send billing notifications.
  2. Pay the invoice in arrears by direct debit. When selecting this payment method, you will be asked to sign the SEPA Mandate and to specify the IBAN account number where you want the amount to be charged. At the end of the billing period, you will receive the invoice by email during the first 5 days of the following calendar month. The invoice will be sent to the email address indicated in the Account > Account settings > Address to send billing notifications.

CONDITIONS ASSOCIATED WITH THE BILLING OF THE MONTHLY FEE CONSUMPTION PLAN

The invoicing of the services provided will be made on a monthly basis by bank transfer or direct debit. It is to your credit as a client to choose the payment method that best suits your needs.

The billing will be done on a monthly basis, with a maximum annual duration that will renew automatically, unless you cancel the service. The registration request date will be established as the initial date and monthly charges (calendar month) will be generated repeatedly until the end of the year.

All the additional services that are demanded by the users assigned to your customer account will be charged, de facto, at the end of the same billing period in which they were requested.

In the event that you contract a monthly installment consumption plan and you do not want to continue it, you can cancel it at any time, but you will be responsible for any charge you have incurred in the current billing period. PUNTO NEUTRO informs you that no refunds of charges already incurred will be made, nor will partial months be prorated.

The user may become a customer of Punto Neutro by any of the following methods:

  • Balance charge: When the user makes his first balance top up, whatever the amount, he will become a Punto Neutro customer with a “prepaid” account. This fee will allow him to access new benefits and utilities, as well as make more complete shipments.
  • Monthly fee contracting: The user can request to be a monthly fee client from their user panel. For this, the user must accept a contract, a copy of which will be delivered to their email address. The user may change their fee at any time from the same section.

File responsible: PUNTO NEUTRO, S.L.
Purpose: Allow the registration and configuration of my account in PUNTO NEUTRO for the provision of contracted services.
Legitimation: Explicit consent for this treatment.
Recipients: The data will not be communicated to third parties.
Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information. More information about our privacy policy

From PUNTO NEUTRO we urge you to read, before hiring, the Conditions of Withdrawal associated with our products and services.