Punto Neutro, certified and secure digital communications

Signup - Main account data

Welcome to PUNTO NEUTRO. Below we ask you the data of your new account. The system will alert you if you forget to fill a mandatory field.

The Invitation Code field is optional. If you have some code you can specify it in this way and will be applied directly during the registration process.

We recommend that you carefully read the Terms of Use of the platform and the Privacy Policy.

Contracted plan:

Pay-per-use

Enter your information to create your Punto Neutro account:

Full name:

Email:

Password:

Repeat password:

In order to activate your account, we need to verify that you own the email address that is specified as the main direction. To carry out this verification you must enter a PIN code that we send to you when you click in "Request code" button.

Invitation code:

As a customer of the consumption plan "Pay per use" you will have three options:

Pay in advance and specifically for the service you are going to consume. PayPal payment platform: PayPal enables payment by card or other forms of payment. PUNTO NEUTRO will in no case have access to the payment data and will only provide PayPal with the data that is strictly necessary to enable the payment action.
Top up balance to your user account so that the prices of the services you consume later are discounted. PayPal payment platform: PayPal enables payment by card or other forms of payment. PUNTO NEUTRO will in no case have access to the payment data and will only provide PayPal with the data that is strictly necessary to enable the payment action.
Receive an invoice in arrears with the details of all the services you consumed during that period. Payment by bank transfer: As a customer you will receive the invoice by email and you must pay it by bank transfer to the IBAN number indicated on the invoice during the first 10 days of the month. The invoice will be sent to the email address indicated in Account > Account settings > Address to send billing notifications.

CONDITIONS ASSOCIATED WITH THE BILLING OF THE CONSUMPTION PLAN PAY PER USE

The billing of the services will be done, on a unitary basis, for the price of each service you consume, or for each credit purchase (balance) that you request. PUNTO NEUTRO offers you the following balance preload models: € 10, € 20, € 40.

As a user you should know that the credit (balance) purchases you make will not be refundable under any circumstances. However, as a user you will have that credit at your disposal without an expiration date and you will have no obligation to use it.

Likewise, if you wish to change the Consumption Plan, the credit of your account will be maintained.

By sending my personal information I confirm that I have read and accept Punto Neutro's terms of use and privacy policy.

I authorize the processing of my data in order to allow the registration and configuration of my account in PUNTO NEUTRO for the provision of contracted services.

I authorize PUNTO NEUTRO, S.L. to send me information of my interest by email in relation to its services and system news with the sole purpose of keeping me correctly informed. At any time I can revoke this consent by accessing the section ACCOUNT > USER SETTINGS > ALERTS AND NOTIFICATIONS from my control panel with my access credentials.

File responsible: PUNTO NEUTRO, S.L.
Purpose: Allow the registration and configuration of my account in PUNTO NEUTRO for the provision of contracted services.
Legitimation: Explicit consent for this treatment.
Recipients: The data will not be communicated to third parties.
Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information. More information about our privacy policy

From PUNTO NEUTRO we urge you to read, before hiring, the Conditions of Withdrawal associated with our products and services.

I confirm that I have read and agree to the Withdrawal Conditions for PUNTO NEUTRO products and services.

Signup - Billing data

In this second step we ask for your billing information. You can have a free trial period until the end of the month with no obligation to stay.

Monthly payments for services has two modes: direct debit by signing a SEPA mandate, or bank transfer. Both the payment method chosen as billing can be changed at any time from your account once it has been created.

Business name:

Postal address:

Postal code:

City:

Province:

Country:

Identity number:

Phone number 1:

Phone number 2:

You have a trial period until the end of the month. During this period you can confirm the hiring at any time or unsubscribe at no cost. At the end of the trial period, if you have not confirmed the contract or have withdrawn, we will convert your account to a pay-per-use type.

As a monthly fee customer you will have two options:

Pay the invoice in arrears by bank transfer. You will receive the invoice by email during the first 5 days of the following calendar month and you must pay it by bank transfer to the IBAN number indicated on the invoice during the first 10 days of the month. The invoice will be sent to the email address indicated in the Account > Account settings > Address to send billing notifications.
Pay the invoice in arrears by direct debit. When selecting this payment method, you will be asked to sign the SEPA Mandate and to specify the IBAN account number where you want the amount to be charged. At the end of the billing period, you will receive the invoice by email during the first 5 days of the following calendar month. The invoice will be sent to the email address indicated in the Account > Account settings > Address to send billing notifications.

CONDITIONS ASSOCIATED WITH THE BILLING OF THE MONTHLY FEE CONSUMPTION PLAN

The invoicing of the services provided will be made on a monthly basis by bank transfer or direct debit. It is to your credit as a client to choose the payment method that best suits your needs.

The billing will be done on a monthly basis, with a maximum annual duration that will renew automatically, unless you cancel the service. The registration request date will be established as the initial date and monthly charges (calendar month) will be generated repeatedly until the end of the year.

All the additional services that are demanded by the users assigned to your customer account will be charged, de facto, at the end of the same billing period in which they were requested.

In the event that you contract a monthly installment consumption plan and you do not want to continue it, you can cancel it at any time, but you will be responsible for any charge you have incurred in the current billing period. PUNTO NEUTRO informs you that no refunds of charges already incurred will be made, nor will partial months be prorated.

The user may become a customer of Punto Neutro by any of the following methods:

Balance charge: When the user makes his first balance top up, whatever the amount, he will become a Punto Neutro customer with a “prepaid” account. This fee will allow him to access new benefits and utilities, as well as make more complete shipments.
Monthly fee contracting: The user can request to be a monthly fee client from their user panel. For this, the user must accept a contract, a copy of which will be delivered to their email address. The user may change their fee at any time from the same section.

By sending my personal information I confirm that I have read and accept Punto Neutro's terms of use and privacy policy.

I authorize the processing of my data in order to allow the registration and configuration of my account in PUNTO NEUTRO for the provision of contracted services.

From PUNTO NEUTRO we urge you to read, before hiring, the Conditions of Withdrawal associated with our products and services.

I confirm that I have read and agree to the Withdrawal Conditions for PUNTO NEUTRO products and services.