Cookies policy

Use of Cookies and similar devices on the websites of PUNTO NEUTRO, S.L.

All websites of PUNTO NEUTRO, SL,,,,, (hereafter Websites), the Punto Neutro for Outlook application (add-in) or the Punto Neutro for Windows desktop application (hereafter Software Programs), use cookies and other similar mechanisms in order to improve navigation and provide a faster and personalized access to their users.

These mechanisms are associated to an anonymous user only and the device from which you accessed it, and do not provide references to infer personal information (address, passwords, credit cards and debit cards, etc.)

What are cookies?

Cookies are files that are installed on your device when you access our website, whose objective is to identify you as a user, as well as allowing control your navigation to improve their user experience. You should know that without the use of cookies we can not provide the same level of service that we are offering.

What types of cookies we use?

  • Own cookies: are those sent to your computer or terminal from our website
  • Cookies third. are those that are sent to your computer or terminal from a domain or a website that is not managed by us, but by another entity that is data obtained through cookies.
  • Cookies Login: A type of cookies designed to collect and store data while accessing our website
  • Persistent Cookies. A type of cookies in which data still stored in the terminal and can be accessed and treated for a certain period of time. Such cookies have a validity period that can range from a few minutes to several years.
  • Cookies analysis: are those well treated by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of the use made by users our website for the sole purpose of assessing the areas of influence for the user to locate in those areas and the main system utilities.

Importance of cookies and consequences of disabling them.

Users may set your browser to notify you, and do not apply, the installation of the cookies by any of the WEB SITES, but this will prevent the user to make proper use of the website and services of Punto Neutro. If the user disables the use of cookies, Punto Neutro, recommends do not using its website or its services AND IN NO EVENT WILL BE RESPONSIBLE FOR THE OPERATION OF THESE.

Types of cookies that PUNTO NEUTRO uses.

Punto Neutro applies Cookies of the following types:

  • Logon.
  • Activity tracking.
  • Personalization and language.

All Cookies used by Punto Neutro fall into any of the three sections above and are absolutely essential to the proper functioning of the services provided.

Who uses the information stored in cookies and similar mechanisms of PUNTO NEUTRO WEB SITES?

The information stored in cookies and similar mechanisms of PUNTO NEUTRO WEB SITES are for exclusive use of the technical and commercial department of PUNTO NEUTRO.

To whom belong the cookies?

In particular the service providers with whom we have hired a service for which the use of cookies is necessary are:

  • Google are used to analyze the navigation our website users. For more information about cookies from Google click here.
  • Zendesk: They are used to allow the use of application support via live chat Zopim call. For more information on cookies Zendesk click here.
  • Own: Punto Neutro use several cookies that allow us to identify you as a user to provide the best user experience. Within our own Cookies you can find session, language and platform operation cookies.

How do I modify the use of cookies when I access these WEB SITES?

The user can modify the use of cookies and similar mechanisms on PUNTO NEUTRO websites accessing the appropriate section of his browser.

It is assumed that the user understands the implications of the fact that disabling these mechanisms will affect his browsing experience.

To modify the use of Cookies and similar mechanisms do the following:

Internet Explorer
Tools → Internet Options → Settings → Privacy
For more information, please consult the Microsoft support or browser help.

Tools → Options → Privacy → History → Custom Settings.
For more information, please consult the Mozilla support or Help browser.

Settings → Show advanced options → Content Settings → Privacy
For more information, please consult the Google support or browser Help.

Preferences → Security.
For more information, consult the Apple support or Help browser.